I was blown away at how organized everything was and a lot of stuff was new to me, and you took the time to explain this is the way we do things and also told me don’t put your fingers into it, I’ve got that. I had been working with organizations that didn’t have any organization.
Before hiring Swanked, my brand was relatively unsettled. It was nice but fairly basic and not visually appealing. When I started reflecting on the value of the work I do it felt as if my website was not portraying my brand in a congruent way. Now my brand and website feels clean, professional, and polished! I feel proud of it and excited to send people to it.
My biggest fear was not knowing what I wanted or having the time to put my ideas into action.I kind of knew what I wanted but did not want it very specific to women. Also, my schedule is too rigid but Felicia was quick, clear, and accommodating. She was willing to work with me and talk through my vision in a client-centered way.
My favorite part was seeing it all come together and looking way better than I had imagined. Felicia is smart and knows what she is doing. She has a great design sense and really listens. Even if you don’t know exactly where there is, she is patient with you to get there.
I can describe working with Felicia with one word – RELIEVED! Taking on a total overhaul of your brand can be overwhelming and scary. There are so many parts to consider and most of all you really want everything about the brand to speak to who you are and how you serve. I was immediately set at ease by Felicia’s style of communication, professionalism, responsiveness, and confidence in her ability to execute what I wanted